REDEFINING WORKPLACE LEARNING: SLASHING ERRORS BY USING AUGMENTED REALITY

Integrating Augmented Reality (AR) in workplace training offers new opportunities to enhance learning efficiency and reduce errors.This study examines AR's impact on assembly performance through a field experiment with a partnering company, comparing HoloLens 2-guided instructions with traditional paper-based assembly plans.Two groups (n=20) assembled a prototype drive unit under controlled conditions.Results indicate that AR users required fewer assistances, but statistical significance was not confirmed (p = 0.734).Learning retention was assessed through a second assembly without assistance, showing a minor error reduction (p = 0.754, insignificant).However, AR significantly improved assembly speed, with users completing tasks 9.12 minutes faster (p = 0.011).While usability challenges exist, AR boosts motivation and holds strong potential for Industry 4.0.Future research should explore optimization, cost efficiency, and long-term effects.