Emotions in Online Content Diffusion

Which emotions make a post go viral, and which hold it back? Analyzing 387, 000 news articles and the sharing paths of more than six million users on WeChat—China’s super-app for social media—we map how eight discrete emotions drive information diffusion. Econometric models show that content expressing anxiety, love, or surprise reliably travels farther; reaches more unique people; and forms deeper, broader, more viral cascades, whereas anger, sadness, and even joy dampen propagation. Diffusion also varies with who shares the content and how strongly sharers are connected, underscoring the importance of audience- and tie-specific strategies. For practitioners, framing messages around constructive uncertainty (anxiety), prosocial appreciation (love), or unexpected insight (surprise) can amplify reach, whereas caution is warranted when leveraging anger. For policymakers and platforms, monitoring anxiety- and surprise-laden posts enables early intervention, and transparency audits must weigh the unequal amplification power of specific emotions when evaluating recommender algorithms and influence operations.

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Publication Details

Journal
Information Systems Research
Published
2025-08-04
DOI
https://doi.org/10.1287/isre.2022.0611
Citations
4
Primary Topic
Opinion Dynamics and Social Influence
Type
article
Field-Weighted Citation Impact
5.29
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article

Emotions in Online Content Diffusion

Yong Tan, Yuchen Liu, Shan Huang, Yifan Yu
4 citations
Information Systems Research
Opinion Dynamics and Social Influence
5.29
article

Emotions in Online Content Diffusion

Yong Tan, Yuchen Liu, Shan Huang, Yifan Yu
article en
4 citations

Abstract

Which emotions make a post go viral, and which hold it back? Analyzing 387, 000 news articles and the sharing paths of more than six million users on WeChat—China’s super-app for social media—we map how eight discrete emotions drive information diffusion. Econometric models show that content expressing anxiety, love, or surprise reliably travels farther; reaches more unique people; and forms deeper, broader, more viral cascades, whereas anger, sadness, and even joy dampen propagation. Diffusion also varies with who shares the content and how strongly sharers are connected, underscoring the importance of audience- and tie-specific strategies. For practitioners, framing messages around constructive uncertainty (anxiety), prosocial appreciation (love), or unexpected insight (surprise) can amplify reach, whereas caution is warranted when leveraging anger. For policymakers and platforms, monitoring anxiety- and surprise-laden posts enables early intervention, and transparency audits must weigh the unequal amplification power of specific emotions when evaluating recommender algorithms and influence operations.

Information Systems Research
University of Washington (US), University of Florida (US), The University of Texas at Austin (US), University of Hong Kong (HK)
Openalex Percentile: Top 4%
Opinion Dynamics and Social Influence
5.29
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