Appointment Density, Message Responsiveness, and Patient Satisfaction
This cross-sectional study examines the association of message-based responsiveness and appointment density with patient satisfaction.
Authors
- Lisa S. Rotenstein (ORCID: https://orcid.org/0000-0002-8270-7602)
- Christopher Toretsky
- Julia Adler‐Milstein (ORCID: https://orcid.org/0000-0002-0262-6491)
- Elaine C. Khoong (ORCID: https://orcid.org/0000-0002-2514-3572)
- Urmimala Sarkar (ORCID: https://orcid.org/0000-0003-4213-4405)
Institutions
- San Francisco General Hospital (US)
- University of California, San Francisco (US)
- Bavarian Research Institute for Digital Transformation (DE)
Publication Details
- Journal
- JAMA Network Open
- Published
- 2025-08-04
- DOI
- https://doi.org/10.1001/jamanetworkopen.2025.24973
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- Gordon and Betty Moore Foundation
- Blue Shield of California Foundation
- Mount Zion Health Fund
- Doctors Company Foundation
- National Institutes of Health
- Agency for Healthcare Research and Quality
- National Heart, Lung, and Blood Institute
- National Cancer Institute