A STUDY ON CLOUD-BASED HRM SYSTEMS: ENHANCING OPERATIONAL EFFICIENCY AND STRATEGIC DECISION-MAKING ACROSS ENTERPRISE SCALES IN BENGALURU SOUTH

This study investigates the adoption and impact of cloud-based Human Resource Management (HRM) systems on operational efficiency and strategic decision-making across enterprises in Bengaluru South.Drawing from both primary survey responses and secondary literature, the research highlights that cloud HRM systems significantly improve routine HR functions such as payroll, attendance, and recruitment.However, the use of advanced features like analytics, workforce planning, and compliance tracking remains limited, particularly in small and medium-sized enterprises (SMEs), due to challenges like limited training, data security concerns, and awareness gaps.The study reveals that while operational benefits are clear, there is strong untapped potential in leveraging these systems for strategic HR management.The findings underscore the importance of training, change management, and tailored cloud solutions to enable wider and deeper adoption across organizational scales.