Authoritarian Information Gathering amid Crisis

How do crises affect information gathering in authoritarian regimes? This study examines how crises impact appeal systems’ ability to collect information on everyday and crisis-related concerns. We argue that crisis immediacy and government repression shape the number and topic of appeals received. Utilizing a novel dataset of appeals submitted to Russia’s Presidential Administration, we analyze four crises: the 2018 pension reform, the COVID-19 pandemic, Russia’s 2022 invasion of Ukraine, and the subsequent partial military mobilization. High-immediacy crises generate more crisis-related appeals, while repression suppresses everyday appeals on routine governance issues. This study contributes to scholarship on informational autocracies by highlighting the vulnerability of information-gathering institutions. Focusing on citizen behavior rather than regime incentives, we offer insights into how individuals utilize appeals systems under crisis conditions, enriching understanding of state-society dynamics and the limitations of consultative institutions in autocratic contexts.