The TCC Model: Turning Data Into Competitive Advantage

TCC, a company specializing in loyalty programs, adopts a holistic, data-driven approach to loyalty campaign design. Every step is backed by in-depth data analysis with the goal of maximizing return on investment (ROI) and return on emotions (ROE) for retailers. TCC's approach to loyalty measurement demonstrates how a data-driven strategy can not only improve campaign performance, but also provide detailed insights into customer behavior and optimize marketing strategies.

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Publication Details

Journal
ECONOMIA & MANAGEMENT
Published
2025-03-25
DOI
https://doi.org/10.57590/1120-5032-202501eng-6
Primary Topic
Regional Development and Policy
Type
article
Field-Weighted Citation Impact
0.00
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article

The TCC Model: Turning Data Into Competitive Advantage

Andrea Ciacci, GENEROSO BRANCA, DAMIEN KATRIS, YANA RUBASHKINA
ECONOMIA & MANAGEMENT
Regional Development and Policy
article

The TCC Model: Turning Data Into Competitive Advantage

Andrea Ciacci, GENEROSO BRANCA, DAMIEN KATRIS, YANA RUBASHKINA
article en

Abstract

TCC, a company specializing in loyalty programs, adopts a holistic, data-driven approach to loyalty campaign design. Every step is backed by in-depth data analysis with the goal of maximizing return on investment (ROI) and return on emotions (ROE) for retailers. TCC's approach to loyalty measurement demonstrates how a data-driven strategy can not only improve campaign performance, but also provide detailed insights into customer behavior and optimize marketing strategies.

ECONOMIA & MANAGEMENTVol. 1
Openalex Percentile: Top 77%
Regional Development and Policy
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The TCC Model: Turning Data Into Competitive Advantage — Andrea Ciacci, GENEROSO BRANCA, et al. · ECONOMIA & MANAGEMENT (2025) | TGRS Research Map | TGRS