Digital Divide: Contrasting Provider and User Insights on Healthcare Services During the COVID-19 Pandemic
This research contributes to filling a gap in comparative analyses of provider and user perspectives, offering a comprehensive view of how digital health was adopted and experienced during a global crisis. Practically, it provides an evidence base to guide future interventions aimed at fostering more equitable, resilient, and user-friendly digital healthcare systems.
Authors
- Panagiotis Mpogiatzidis (ORCID: https://orcid.org/0000-0002-9381-3339)
- Katerina D. Tzimourta (ORCID: https://orcid.org/0000-0001-9640-7005)
- Pantelis Angelidis (ORCID: https://orcid.org/0000-0003-1503-8952)
- Olympia Anastasiadou (ORCID: https://orcid.org/0009-0003-0147-0290)
Institutions
- Hellenic Statistical Authority (GR)
- General Hospital of Athens G. Genimatas (GR)
- University of Western Macedonia (GR)
Publication Details
- Journal
- Healthcare
- Published
- 2025-07-25
- DOI
- https://doi.org/10.3390/healthcare13151803
- Primary Topic
- Telemedicine and Telehealth Implementation
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- University of Western Macedonia