A Model of Organizational Culture for Clinical Staff at the Ministry of Health, Treatment, and Medical Education

Objective: The objective of this study was to present a model of organizational culture for clinical staff at the Ministry of Health, Treatment, and Medical Education. Methodology: This research employed a qualitative approach, using the Delphi technique, and was applied in its purpose. A sample of 15 experts was utilized. Initially, a qualitative exploration was undertaken to design the organizational culture model. Following this, based on previous studies and relevant literature, a list of dimensions, components, and indicators was extracted. Using expert opinions and the Delphi technique, a culturally adapted organizational culture model was developed over three rounds. The qualitative validation of the model was conducted through the Delphi technique and feedback from the initial interviewees. The sample size was determined by purposive and snowball sampling methods based on the criterion of theoretical saturation. The questionnaire's validity was confirmed through content validity and expert opinions, and its reliability was verified by Cronbach's alpha. The validated and expert-approved questionnaire was then distributed to the sample. Findings: The findings revealed that the organizational culture comprised four dimensions (behavioral, organizational and structural, managerial, and value and ideological), 20 components, and 60 indicators, with a Kendall coefficient of 0.170. Conclusion: It can be concluded that organizational culture comprises various dimensions and components. Accordingly, university planners and administrators can enhance organizational culture at medical universities by emphasizing each of these components.