Mapping technocracy in Jordanian government: role and context (1989–2020)

Purpose This study examines the role of technocrats in Jordan’s public administration, with a focus on their influence during socio-economic crises. While technocrats are increasingly prominent in governance, their contributions remain underexplored, particularly in contexts where political and administrative systems intersect. Design/methodology/approach The research employs a qualitative analysis of secondary data spanning from 1989 to 2020, a period marked by the reigns of two monarchs and characterized by varying degrees of economic and social stability. Findings The findings indicate a steady increase in the number of technocrats, a corresponding rise in their influence over public policy-making and implementation, and the formation of a technocratic group with strong ties to the private sector. Research limitations/implications Understanding the impact of technocrats on policy and governance can inform future administrative decisions and the structuring of public institutions in Jordan. Practical implications This study offers actionable insights for policymakers and government institutions in Jordan and similar contexts. By delineating the operational role of technocrats in policy-making, it provides a framework for optimizing their expertise while balancing political oversight. The findings suggest that structured criteria for appointing technocrats—such as merit-based evaluations and clear role definitions—can enhance administrative efficiency. For practitioners, the study underscores the need for training programs to bridge gaps between technocratic and political leadership, ensuring cohesive implementation of reforms. These recommendations can inform civil service reforms and institutional design in Jordan and beyond. Social implications The study highlights how technocratic presence in Jordan’s government (1989–2020) influenced public trust and political participation. By shifting focus from broad “governance” to the “administrative/political system,” it reveals tensions between expert-driven decision-making and accountability. Socially, over-reliance on technocrats may marginalize public voices, exacerbating perceptions of elitism. Conversely, their expertise can improve service delivery, fostering confidence in institutions. The research calls for transparent mechanisms to integrate technocratic efficiency with inclusive policymaking, ensuring balanced representation. These insights are critical for societies navigating technocracy’s trade-offs, particularly in post-Arab spring contexts where bureaucratic legitimacy remains pivotal to stability. Originality/value The study examines a rarely researched topic in the Arab world. Understanding the influence of technocrats on the government is crucial.