Interpersonal Memory Matters: A New Task for Proactive Dialogue Utilizing Conversational History

Proactive dialogue systems aim to empower chatbots with the capability of leading conversations towards specific targets, thereby enhancing user engagement and service autonomy.Existing systems typically target predefined keywords or entities, neglecting user attributes and preferences implicit in dialogue history, hindering the development of longterm user intimacy.To address these challenges, we take a radical step towards building a more human-like conversational agent by integrating proactive dialogue systems with long-term memory into a unified framework.Specifically, we define a novel task named Memory-aware Proactive Dialogue (MapDia).By decomposing the task, we then propose an automatic data construction method and create the first Chinese Memory-aware Proactive Dataset (ChMapData).Furthermore, we introduce a joint framework based on Retrieval Augmented Generation (RAG), featuring three modules: Topic Summarization, Topic Retrieval, and Proactive Topic-shifting Detection and Generation, designed to steer dialogues towards relevant historical topics at the right time.The effectiveness of our dataset and models is validated through both automatic and human evaluations.We release the open-source framework and dataset at https://github. com/FrontierLabs/MapDia.

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Publication Details

Published
2025-01-01
DOI
https://doi.org/10.18653/v1/2025.conll-1.4
Primary Topic
Speech and dialogue systems
Type
article
Field-Weighted Citation Impact
0.00
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article

Interpersonal Memory Matters: A New Task for Proactive Dialogue Utilizing Conversational History

Yaling Deng, Baoxun Wang, Wenqing Wang, Jingsong Yu et al.
Speech and dialogue systems
article

Interpersonal Memory Matters: A New Task for Proactive Dialogue Utilizing Conversational History

Yaling Deng, Baoxun Wang, Wenqing Wang, Jingsong Yu, Ying Li, Bowen Wu, Lihaoran Lihaoran
article en

Abstract

Proactive dialogue systems aim to empower chatbots with the capability of leading conversations towards specific targets, thereby enhancing user engagement and service autonomy.Existing systems typically target predefined keywords or entities, neglecting user attributes and preferences implicit in dialogue history, hindering the development of longterm user intimacy.To address these challenges, we take a radical step towards building a more human-like conversational agent by integrating proactive dialogue systems with long-term memory into a unified framework.Specifically, we define a novel task named Memory-aware Proactive Dialogue (MapDia).By decomposing the task, we then propose an automatic data construction method and create the first Chinese Memory-aware Proactive Dataset (ChMapData).Furthermore, we introduce a joint framework based on Retrieval Augmented Generation (RAG), featuring three modules: Topic Summarization, Topic Retrieval, and Proactive Topic-shifting Detection and Generation, designed to steer dialogues towards relevant historical topics at the right time.The effectiveness of our dataset and models is validated through both automatic and human evaluations.We release the open-source framework and dataset at https://github. com/FrontierLabs/MapDia.

Openalex Percentile: Top 90%
Speech and dialogue systems
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