RankExpert: A Mixture of Textual-and-Behavioral Experts for Multi-Objective Learning-to-Rank in Web Search

As modern learning-to-rank (LTR) systems rely on both textual and behavioral features, it is essential to extend pre-trained language models (PLMs) from text (queries and webpages) understanding to end-to-end ranking score prediction subject to multiple objectives, such as relevance, quality, authority, and recency. While textual inputs encompass a broader array of features than mere relevance and behavioral features are frequently skewed by user feedback with position bias, an integrated solution is required to jointly disentangle and fuse these heterogeneous features, ensuring robust and unbiased ranking predictions. In this work, we introduce RankExpert, a unified framework that holistically models heterogeneous ranking signals by integrating PLM-based semantic extraction with behavioral cues. RankExpert employs a lightweight PLM with hierarchical distillation for efficient query-document representation, a mixture-of-experts (MoE) architecture to disentangle and optimize objectives across relevance, quality, authority, and recency, and a click expert to mitigate position bias in user feedback within a dual-tower design. Then, RankExpert utilizes an adaptive weight fusion layer to dynamically integrate the outputs of these specialized experts dynamically, aligning ranking predictions with diverse user intents. Extensive offline evaluations on two large-scale real-world datasets reveal that RankExpert significantly outperforms strong competitor models and substantial gains in key performance indicators. Moreover, we deploy RankExpert at Baidu Search and conduct comprehensive online evaluations with real-world web traffic, demonstrating substantial improvements in user satisfaction metrics over the online legacy system and underscoring the practicality of the proposed approach.