Multi-Agent Proactive Information Seeking with Adaptive LLM Orchestration for Non-Factoid Question Answering

The proliferation of complex non-factoid questions in modern information seeking (IS) systems exposes critical limitations in conventional Retrieval-Augmented Generation (RAG) approaches, particularly their static search strategies and the lack of systematic multi-source information integration capabilities. Facing these limitations, we present PASS (Proactive Agent-driven Search System), a novel multi-agent framework that operationalizes human-like proactive search strategies through five specialized agents: Revealer for intent analysis, Navigator for search planning, Seeker/Reader for adaptive retrieval, and Writer for response synthesis, systematically expanding the search space through iterative query refinement and multi-perspective knowledge integration. Crucially, our framework demonstrates remarkable adaptability to mid-sized LLMs, demonstrating its scalability in resource-constrained environments. To comprehensively assess the effectiveness of the proposed framework, we carry out extensive experiments on both mid-sized and proprietary large-scale LLMs, evaluating response quality for complex non-factoid questions using a newly introduced nugget-based assessment. Experimental results from offline nugget-based evaluation and online A/B Tests confirm substantial improvements in answer quality, advancing proactive information seeking methodologies and offering practical pathways for democratizing complex reasoning capabilities to resource-constrained environments.