Putting on a "Human Face" for a Medical Experience Using AI: The Case of Patients who Habitually Miss Medical Appointments

Missing medical appointments has become an increasingly vexing issue for the medical world, as well as for the patient. The paper shows the use of generative AI accessed through the Mind Genomics platform to simulate and then analyze different psychological aspects of the person who habitually misses medical appointments. The first set of simulations instruct AI to generate a transcript of the interaction between medical professionals and appointment no-shows, followed by a deeper AI-analysis of this simulated interaction. The second set of simulations deal with the nature of five possible mind-sets among patients, followed by a simulated group therapy session comprising a psychologist, a nurse, and three of the five mind-sets (Forgetter, Avoider, Procrastinator). The paper finishes with a vision of the benefits emerging when this AI-simulation approach (Idea Coach feature in BimiLeap.com) empowers anyone to simulate alternative situations almost instantly, at low cost, and in an iterative fashion. The ultimate goal is to understand the issues more deeply before beginning to repair or to treat.