Research on the Influence Path of Project Management Office on Organizational Performance

To improve the efficiency of project management across various initiatives within an organization, the Project Management Office (PMO) was established. However, existing research still has gaps in understanding how PMOs influence Organizational Performance (OP).To address this, this study applies the Balanced Scorecard (BSC) framework, analyzing PMO's impact on OP through four dimensions: financial performance, customer satisfaction, internal process optimization, and learning & growth. The findings provide a theoretical foundation for optimizing PMO-related pathways and developing a performance evaluation index system for PMOs. This research enriches the theoretical framework of PMOs and offers practical guidance for organizations with PMOs to establish performance evaluation systems.