AI-Driven Marketing Strategy Optimization in the Digital Economy: A Machine Learning Approach
During digital transformation, AI-powered marketing plan optimization gives the organization a competitive edge. Machine learning models improve consumer targeting, campaign targeting, ROI, and campaign likelihood in this study. We tested these methods using two real-world datasets and supervised learning algorithms like Logistic Regression, Decision Trees, Random Forest, and XGBoost. The data was imputed, one-hot encoded, normalized, and feature-selected to improve model accuracy and relevance. With an accuracy of 90.3% and an AUC-ROC score of 0.927, XGBoost surpasses all models in high-dimensional, difficult-to-characterize marketing data. The report also examines AI adoption's ethical issues, including data protection and model interpretation.
Authors
- Yuezhang Chen
- J. Y. Liu (ORCID: https://orcid.org/0009-0002-7916-9820)
Institutions
- Ritsumeikan University (JP)
- York University (CA)
Publication Details
- Published
- 2025-05-23
- DOI
- https://doi.org/10.1145/3746972.3747010
- Primary Topic
- Customer churn and segmentation
- Type
- article
- Field-Weighted Citation Impact
- 0.00