AI-Driven Marketing Strategy Optimization in the Digital Economy: A Machine Learning Approach

During digital transformation, AI-powered marketing plan optimization gives the organization a competitive edge. Machine learning models improve consumer targeting, campaign targeting, ROI, and campaign likelihood in this study. We tested these methods using two real-world datasets and supervised learning algorithms like Logistic Regression, Decision Trees, Random Forest, and XGBoost. The data was imputed, one-hot encoded, normalized, and feature-selected to improve model accuracy and relevance. With an accuracy of 90.3% and an AUC-ROC score of 0.927, XGBoost surpasses all models in high-dimensional, difficult-to-characterize marketing data. The report also examines AI adoption's ethical issues, including data protection and model interpretation.

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Publication Details

Published
2025-05-23
DOI
https://doi.org/10.1145/3746972.3747010
Primary Topic
Customer churn and segmentation
Type
article
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article

AI-Driven Marketing Strategy Optimization in the Digital Economy: A Machine Learning Approach

Yuezhang Chen, J. Y. Liu
Customer churn and segmentation
article

AI-Driven Marketing Strategy Optimization in the Digital Economy: A Machine Learning Approach

Yuezhang Chen, J. Y. Liu
article en

Abstract

During digital transformation, AI-powered marketing plan optimization gives the organization a competitive edge. Machine learning models improve consumer targeting, campaign targeting, ROI, and campaign likelihood in this study. We tested these methods using two real-world datasets and supervised learning algorithms like Logistic Regression, Decision Trees, Random Forest, and XGBoost. The data was imputed, one-hot encoded, normalized, and feature-selected to improve model accuracy and relevance. With an accuracy of 90.3% and an AUC-ROC score of 0.927, XGBoost surpasses all models in high-dimensional, difficult-to-characterize marketing data. The report also examines AI adoption's ethical issues, including data protection and model interpretation.

Ritsumeikan University (JP), York University (CA)
Openalex Percentile: Top 76%
Customer churn and segmentation
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AI-Driven Marketing Strategy Optimization in the Digital Economy: A Machine Learning Approach — Yuezhang Chen, J. Y. Liu · (2025) | TGRS Research Map | TGRS