Analyzing Audience Emotions towards Virtual Influencers: Enhancing authenticity and emotional connection

This study delves into the emotional responses of audiences to virtual influencers, aiming to tackle the challenges associated with authenticity and emotional engagement. Utilizing a comprehensive analysis of social media interactions and focus group data, key emotional reactions and sentiments expressed by users are identified. The findings highlight widespread concerns regarding the absence of genuineness and real engagement in virtual influencers. Drawing on these insights, the paper proposes strategic and technological innovations aimed at enhancing the authenticity and emotional connection of virtual influencers, thereby improving their effectiveness and audience engagement.

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Publication Details

Journal
Environment-Behaviour Proceedings Journal
Published
2025-05-21
DOI
https://doi.org/10.21834/e-bpj.v10isi29.6907
Primary Topic
Communication in Education and Healthcare
Type
article
Field-Weighted Citation Impact
0.00
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article

Analyzing Audience Emotions towards Virtual Influencers: Enhancing authenticity and emotional connection

Mohd Khairulnizam Ramlie, Nianyou Zhu, Shafilla Subri, Zhongyao Yi
Environment-Behaviour Proceedings Journal
Communication in Education and Healthcare
article

Analyzing Audience Emotions towards Virtual Influencers: Enhancing authenticity and emotional connection

Mohd Khairulnizam Ramlie, Nianyou Zhu, Shafilla Subri, Zhongyao Yi
article en

Abstract

This study delves into the emotional responses of audiences to virtual influencers, aiming to tackle the challenges associated with authenticity and emotional engagement. Utilizing a comprehensive analysis of social media interactions and focus group data, key emotional reactions and sentiments expressed by users are identified. The findings highlight widespread concerns regarding the absence of genuineness and real engagement in virtual influencers. Drawing on these insights, the paper proposes strategic and technological innovations aimed at enhancing the authenticity and emotional connection of virtual influencers, thereby improving their effectiveness and audience engagement.

Environment-Behaviour Proceedings JournalVol. 10(SI29)
Universiti Teknologi MARA (MY)
Openalex Percentile: Top 78%
Communication in Education and Healthcare
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