Navigating the Metaverse: The Interplay of Social Interaction and Consumer Behaviour
This study ventures into the Metaverse, unraveling the intricate connections between social engagement, risk perception, and consumer behavior in this rapidly expanding digital realm. Through a meticulous analysis, we unearth valuable insights that deepen our understanding of digital consumer behavior. Our findings highlight the pivotal role of social interaction in shaping consumer behavior in virtual environments. Furthermore, our research uncovers the link between social interaction, risk perception, and consumer behavior, underscoring the influence of both factors on consumer decision-making. Despite concerns about potential risks, participants actively engage in consumer activities, highlighting the importance of considering social dynamics and risk factors when studying digital consumer behavior. This study enriches our understanding of the complex factors shaping consumer behavior in the Metaverse era. Importantly, it provides practical insights for marketers, policymakers, and developers of virtual platforms, equipping them with knowledge to navigate the evolving digital landscape of the Metaverse. Our findings also serve as a springboard for future research, fostering innovation and informed decision-making in the Metaverse.
Authors
- S. P. Singh (ORCID: https://orcid.org/0000-0002-9428-845X)
- Anindita Chakraborty (ORCID: https://orcid.org/0000-0001-9251-0937)
- Suraj Singh (ORCID: https://orcid.org/0000-0002-2537-3335)
- T. S. Ragi
Institutions
- Central University of Tibetan Studies (IN)
- Indian Institute of Technology BHU (IN)
- Banaras Hindu University (IN)
Publication Details
- Published
- 2025-06-20
- DOI
- https://doi.org/10.1109/iccmso67468.2025.00039
- Primary Topic
- Impact of AI and Big Data on Business and Society
- Type
- article
- Field-Weighted Citation Impact
- 0.00