ANALYSIS OF THE ROLE OF SCHOOL-BASED MANAGEMENT IN IMPROVING THE QUALITY OF EDUCATIONAL SERVICES: A QUALITATIVE LITERATURE STUDY

In the current era of decentralization, the main priority in developing the national education system is to improve the quality of education services. School-Based Management (SBM) is presented as a decentralization strategy that provides independent authority to schools to design, manage and evaluate the education process independently, participatively and accountably. This study was conducted to analyze the concept, implementation and impact of SBM on the quality of education services through a qualitative approach with a literature study method from various scientific sources. The results of this study indicate that SBM has a positive impact on the progress of students' academic achievement, learning effectiveness, managerial efficiency, stakeholder participation and school accountability. The success of SBM implementation is greatly influenced by the managerial capacity of the principal, community support, and consistent policy support. Therefore, this study recommends strengthening institutional capacity, active community involvement, and developing an internal quality evaluation system to strengthen the implementation of SBM substantially and sustainably. Di era desentralisasi saat ini, priorotas utama dalam pengembangan sistem pendidikan nasional adalah meningkatkan kualitas layanan pendidikan. Manajemen Berbasis Sekolah (MBS) dihadirkan sebagai strategi desentralisasi yang memberikan kewenangan mandiri kepada sekolah untuk merancang, mengelola dan mengevaluasi proses pendidikan secara mandiri, partisipatif, dan akuntabel. Penelitian ini dilakukan guna menganalisa konsep, implementasi, dan dampak MBS terhadap mutu layanan pendidikan melalui pendekatan kualitatif dengan metode studi literatur dari berbagai sumber ilmiah. Hasil kajian ini menunjukkan bahwa MBS memberikan dampak positif terhadap kemajuan pencapaian akademik peserta didik, efektivitas pembelajaran, efisiensi manajerial, partisipasi pemangku kepentingan dan akuntabilitas sekolah. Keberhasilan implementasi MBS sangat dipengaruhi oleh kapasitas manajerial kepala sekolah, dukungan masyarakat, serta dukungan kebijakan yang konsisten. Oleh karena itu, kajian ini merekomendasikan penguatan kapasitas kelembagaan, pelibatan aktif masyarakat, dan pengembangan sistem evaluasi mutu internal untuk memperkuat implementasi MBS secara substansial dan berkelanjutan.