Unveiling the different shades of wellbeing to improve managerial decision making

Frame of the research.Well-being is a concept that has attracted scholars' interest for centuries.In the last decades, workplace well-being has gained academic research attention.Nevertheless, a holistic approach to how workplace well-being is related to the decision-making process is currently missing.A conceptualization of well-being influencing the decision-making process is therefore provided.Purpose of the paper.The study aims to investigate well-being from managers' perspective, highlighting the factors that shape workplace well-being, thereby affecting the overall decision-making process.Methodology.A qualitative approach is adopted, employing a single case study methodology.As a key and distinctive company that promotes well-being, Cisco is chosen.Through the collection of 973 reviews of Cisco managers from a worldwide job platform (i.e., Indeed), a thematic content analysis is performed.Results.The results show that psychological, social, and contextual factors are interconnected and contribute in a balanced way to workplace well-being. Research limitations. The investigation of a single case study does not allow generalizations.Managerial implications.The study demonstrates that managers can affect workplace well-being.In this direction, it is valuable to inspire and support managers to be proactive, supportive, collaborative, and ready to adapt and react to change to facilitate a smooth decision-making process.Originality of the paper.Despite the prolific research on well-being, few studies focus on adopting a manager's perspective to understand how well-being can affect the decision-making process.Both the multidimensional and multilayered nature of workplace well-being are addressed in the study.