Perancangan Sistem Informasi Surat Administrasi Penduduk Elektronik Menggunakan Metode Scrum

Letter management is a routine activity carried out at the Kerta Jaya Village office in Banyuasin. Currently, the administration of administrative documents in this village has been done manually, resulting in long queues. This study aims to develop an information system for managing electronic administrative documents for residents, such as domicile certificates, death certificates, and single-marriage certificates. This research is a research and development (R&D) study using the Scrum method. The Scrum method divides tasks into small parts (sprints). In each sprint, researchers focus on completing several features that can be used immediately. The Scrum method was used because it has a structured framework with sprints that produce functional incremental products. This method is suitable because it allows for rapid adaptation so that application development does not take too long. The result of this study is an information system for managing electronic administrative letters in Kerta Jaya Village, Banyuasin District. From the results of the application's usability aspect, the percentage obtained on 30 respondents was 79.16%, meaning this application is suitable for use by the community.