Tourists' Perception of the 4 A's in the Lake Toba Caldera Geostite Area

This study aims to determine how tourists perceive the Lake Toba caldera regarding the 4 As (attractions, Accessibility, Facilities, and Supporting Services). As we know, Lake Toba, located in North Sumatra, has been recognized as a UNESCO Global Geopark due to its unique geology and cultural richness. This research used quantitative descriptive research, a type that describes variables as they are, supported by numerical data generated from real-world situations. The results of this study are used as a reference for developing sustainable tourism and improving the quality of the tourist experience. The results of this study indicate that tourists' views regarding the 4 As have both positive and negative results. The positive results are attractions and accessibility, while the negative results are based on the data obtained, namely facilities and supporting services. This research is expected to help address and improve the shortcomings of the Lake Toba caldera regarding the 4 As.

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Publication Details

Journal
Jurnal Akademi Pariwisata Medan
Published
2025-06-30
DOI
https://doi.org/10.36983/japm.v13i1.789
Primary Topic
Community-based Tourism Development and Sustainability
Type
article
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article

Tourists' Perception of the 4 A's in the Lake Toba Caldera Geostite Area

Jhodil Khoir Harpan, Indi Andira Butar-butar, Johannes Sitompul, Putra Handara et al.
Jurnal Akademi Pariwisata Medan
Community-based Tourism Development and Sustainability
article

Tourists' Perception of the 4 A's in the Lake Toba Caldera Geostite Area

Jhodil Khoir Harpan, Indi Andira Butar-butar, Johannes Sitompul, Putra Handara, Switno Rajagukguk, Arfan Setia Budi
article en

Abstract

This study aims to determine how tourists perceive the Lake Toba caldera regarding the 4 As (attractions, Accessibility, Facilities, and Supporting Services). As we know, Lake Toba, located in North Sumatra, has been recognized as a UNESCO Global Geopark due to its unique geology and cultural richness. This research used quantitative descriptive research, a type that describes variables as they are, supported by numerical data generated from real-world situations. The results of this study are used as a reference for developing sustainable tourism and improving the quality of the tourist experience. The results of this study indicate that tourists' views regarding the 4 As have both positive and negative results. The positive results are attractions and accessibility, while the negative results are based on the data obtained, namely facilities and supporting services. This research is expected to help address and improve the shortcomings of the Lake Toba caldera regarding the 4 As.

Jurnal Akademi Pariwisata MedanVol. 13(1)
Indonesian Orthopaedic Association (ID)
Openalex Percentile: Top 75%
Community-based Tourism Development and Sustainability
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