Employee engagement, job satisfaction, organizational culture, and servant leadership as drivers of worker productivity

Organizational success is closely associated with their resources, especially human resources. In this respect, more competent human resources have higher productivity. Consequently, human resource management (HRM) is critical in organizations and requires appropriate leadership and organizational culture. Accordingly, this study seeks to investigate the roles of Servant Leadership (SL) and Organizational Culture (OC) on Employee Job Satisfaction (JS). This quantitative study analyzes causal relationships from data obtained from 147 responses with five-point Likert scales. Data was collected through a questionnaire instrument consisting of three types of demographic data and twenty statements in the questionnaire. We utilized SPSS and AMOS programs with the Structural Equation Modeling (SEM) Analysis tool. The results reveal that organizational culture and servant leadership positively affect job satisfaction, while job satisfaction positively affects employee engagement and work productivity. However, the hypothesis predicting that employee engagement affects work productivity is not empirically supported. Overall, our study offers a direction on how organizational policies strategically improve employee productivity through servant leadership, organizational culture, and employee job satisfaction.