The Mediating Role of Job Satisfaction in the Influence of Work-Life Balance on Turnover Intention in Millennial Generation Employees

Millennials are often perceived as having low job satisfaction and a high tendency to leave their jobs. This study aims to examine the mediating role of job satisfaction in the relationship between work-life balance and turnover intention among millennial employees. The research focuses on the millennial workforce in the Greater Jakarta area (Jabodetabek), with a total of 105 respondents selected through convenience sampling. Data were analyzed using Hayes' PROCESS Macro (Model 4) to test direct and indirect effects. The findings indicate that work-life balance has a significant positive effect on job satisfaction and a negative effect on turnover intention. Furthermore, job satisfaction is found to partially mediate the relationship between work-life balance and turnover intention. These results highlight the importance of promoting a healthy work-life balance to enhance employee satisfaction and reduce turnover among millennials. Organizations are encouraged to implement flexible work policies and well-being initiatives tailored to the needs of younger employees to retain talent and improve organizational performance.