HR roles, Employee Engagement and Innovative Work Behaviour: A Perceptual study of Banking Employees

The current study aimed to understand the relationship between human resource roles impact on work outcomes i.e. employee engagement and innovative work behaviour. To conduct the research, we have followed quantitative approach and single cross-sectional research design. The data were collected using non-probability convenience sampling. The data were collected using structured questionnaire using online and offline method. Total 385 responses were collected and analysed through SPSS and AMOS 26. The results revealed that strategic partner and administrative expert role was having positive impact on employee engagement. Further it was found that strategic partner and employee champion role was having positive impact on innovative behaviour. Further, the study has some important implications for HR professionals in the public banking sector.