The Influence of Organizational Climate and Workload on Performance with Motivation as a Mediator at the Office of Animal, Fish, and Plant Quarantine Center in Lampung

Employee performance is a common issue in organizations, including the Animal, Fish, and Plant Quarantine Office of Lampung. The employees' performance has not yet met the established standards. As a government institution responsible for quarantine operations in Lampung Province, Lampung Quarantine strives to improve the performance of its civil servants. This study focuses on organizational climate, workload, and work motivation factors affecting employee performance. The research examines the direct influence of organizational climate and workload on employee performance and their indirect effects through mediating motivation. A quantitative research approach was employed, with data collected through questionnaires distributed to 94 respondents. The data analysis method used was Partial Least Squares (PLS) with Structural Equation Modeling (SEM-PLS). The results of the direct effect test showed that organizational climate directly impacted performance, with a coefficient of 0.409 (T-stat 2.620, P-value 0.009). The workload positively and significantly affected performance, with a coefficient of 0.260 (T-stat 2.829, P-value 0.005). Work motivation also positively and significantly impacted employee performance, with a coefficient of 0.504 (T-stat 4.804, P-value 0.000). Furthermore, organizational climate positively and significantly influenced work motivation, with a coefficient of 0.409 (T-stat 2.620, P-value 0.009 < 0.05), while workload positively influenced work motivation, with a coefficient of 0.260 (T-stat 2.829, P-value 0.005). The results of the indirect effects test indicated that organizational climate affected performance through work motivation with a coefficient of 0.131 (T-stat 2.198, P-value 0.028), and workload influenced performance through work motivation with a coefficient of 0.206 (T-stat 2.788, P-value 0.005). The study concludes that all research hypotheses were accepted. Therefore, to enhance employee performance, the Animal, Fish, and Plant Quarantine Office of Lampung is expected to improve the organizational climate, manage workload effectively, and strengthen employee motivation.