Բուհական համակարգում բախումների կառավարման քաղաքականության մշակումը և իրականացումը՝ որպես ՄՌԿ գործառույթ / Developing and Implementing Conflict Management Policies in the University System as an HR Function

In the modern world, conflicts are an integral part of human life in society. they accompany a person, including during professional activities. Conflict situations, under certain conditions, can disrupt the sustainable functioning of an educational organization and lead to a decrease in the effectiveness of its activities.: The article explores the need to implement a conflict management policy in the university system, which can undoubtedly be key to a conflict management strategy at universities. This will help not only to effectively resolve conflicts, but also to prevent possible more serious conflicts, thereby increasing the overall effectiveness of the institution: The objectives of the article are to study the procedure and features of conflict management policy development, as well as the leading activities of the HR department in it. The objectives of the article's research are to identify the advantages of developing clear conflict management policies at universities and to consider ensuring their implementation and control in the context of personnel management functions. The research used analytical, socio-psychological and dialectical methods to substantiate the need to develop a conflict management policy at universities and the functional involvement of the human resources department in it.