Patients’ perspective and experience towards same-day bilateral cataract surgery: A qualitative study

Objectives: The purpose of the study is to explore patients’ experiences with same-day bilateral cataract surgery and assess whether this surgical approach aligns with their expectations and satisfaction. Materials and Methods: This is a qualitative cross-sectional study using semi-structured telephone interviews conducted at the Department of Ophthalmology, Odense University Hospital, Denmark. Twenty patients who underwent same-day bilateral cataract surgery were interviewed 7–9 days postoperatively. Patients were selected based on their ability to participate in telephone interviews and their willingness to share their experiences. Thematic analysis was conducted to identify key themes related to their perspectives before, during and after surgery. Results: A total of 20 patients (40 eyes) participated. Three main themes emerged: (1) Communication – Patients highlighted the importance of clear and empathetic communication from healthcare staff, which contributed to a sense of security and trust. (2) Surgical experience – Despite initial anxiety, patients reported overall satisfaction and valued the convenience of having both eyes treated in one session. (3) Post-operative period – Patients emphasised the benefits of avoiding a second hospital visit and appreciated the efficiency of the procedure. Conclusions: Patients expressed high satisfaction with same-day bilateral cataract surgery and a willingness to recommend the procedure. Ensuring effective and compassionate communication before, during and after surgery may enhance the overall patient experience and acceptance of this approach.