SMME COVID-19 Resilience Strategy Effectiveness: Lessons from Botswana

A prior study established that SMMEs in Botswana faced a range of unique challenges during the COVID-19 pandemic. This study sought to determine the resilience strategies utilised by these entities to resolve or alleviate these challenges and the extent of their effectiveness. Through a comprehensive analysis of responses from SMME representative SMMEs in Botswana, the research identified the key resilience strategies and how effective they were in mitigating the adverse effects of the crisis. A strong association was found between the previously identified challenges and the resilience strategies adopted during COVID-19. The associations detected, based on Pearson Chi-Square test, suggest a one-to-many and/or many-to-many relationship. The many-to-many approach is recommended for use during crisis times as it enhances efficiency in resource utilisation.