Innovative SaaS solutions for tracking shipments as a technological basis for sustainable logistics management in conditions of global instability

Methods. The study rests on a systems analysis of contemporary scholarly literature and statistical data on logistics digitalization in Ukraine and worldwide. Methods of comparison, synthesis and logical generalization are employed to identify how cloud-based tracking services influence supply-chain flexibility. Results. SaaS cargo-tracking platforms provide real-time transparency and speed in information flows, thereby raising the adaptability of logistics processes to external shocks. Empirical analysis shows that in Ukraine, the outbreak of hostilities in 2022 significantly constrained investment in digital logistics solutions, whereas partial recovery was observed as stabilization progressed in 2023. Novelty. This study is the first to examine comprehensively the role of cloud-based SaaS tracking solutions in ensuring the resilience of Ukrainian logistics systems during wartime and post-war reconstruction. It demonstrates that such solutions foster key resilience attributes of supply chains – flexibility, rapid response, reliability and the capacity to recover after disruptions. Practical value. The findings can be utilized by logistics managers and supply-chain professionals when implementing modern digital tools for monitoring commodity flows. Adoption of SaaS services will enhance shipment transparency, reduce operational risks and guarantee the continuity of critical-resource supplies during crises – issues that are particularly salient for Ukraine’s rebuilding efforts and its integration into global markets.