Competence Structure and Transition of Academic Librarians in the Digital Intelligence Era—An Empirical Analysis Based on User Relationships

数智技术赋能成为推动行业创新的重要战略力量，对新时代图书馆员的能力素质提出更高要求。基于价值共创理论，从用户关系实证的视角，采用调查问卷法融合进行用户理想型服务调研、馆员能力实现度调研，进行数智环境下馆员服务价值识别，继而构建高校图书馆员胜任力与用户关系发展层级，从数智技术赋能力、数智资源组织力、数智服务创新力、关系维系交互力等方面探讨馆员能力跃迁路径。Digital intelligence empowerment has become a pivotal strategic driver of industrial innovation, elevating competency requirements for contemporary librarians. Based on value co-creation theory and empirical user relationship analysis, this study employs a dual-focus questionnaire (user expectations vs. librarian competency assessment) to identify service value in digital-intelligence environments. A hierarchical framework of academic librarians’ competency and user relationship development is established, with leapfrog pathways explored across four dimensions: digital intelligence technological empowerment, resource organization, service innovation, and relational interaction capabilities.