THE INFLUENCE OF SERVAN LEADERSHIP AND ORGANIZATIONAL CLIMATE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) OF PRIMARY SCHOOL TEACHERS IN SABAH

This study explores the impact of servant leadership and organizational climate on teachers' organizational citizenship behavior (OCB) in Sabah. A total of 481 teachers participated in this study. Data were analyzed using IBM SPSS version 29, employing descriptive analysis, one-way ANOVA, and regression analysis. The findings indicate that teaching experience significantly affects OCB. However, regression analysis reveals that servant leadership does not have a significant impact on OCB, whereas organizational climate plays a crucial role in shaping teachers’ discretionary behaviors. These results suggest that a positive and supportive organizational climate enhances teachers’ willingness to go beyond their formal responsibilities, contributing to a more collaborative and effective school environment. Therefore, school leaders should prioritize fostering a conducive organizational climate to strengthen teachers’ OCB, ultimately improving overall school performance and student outcomes.