THE PROBLEM OF IRREGULAR WORKLOAD IN VETERINARY CLINICS

The article presents a study of the problem of irregular demand, which is relevant for small organizations specializing in the provision of veterinary services, in order to identify the causes and consequences for further finding possible solutions. The authors analyze the causes of the current situation, including the structure of demand, periodic fluctuations, including seasonal, weekly and daily periods, and the consequences of unstable customer flow for the organization. The article presents an analysis of the income of a private veterinary clinic and the results of a sociological survey among clients. Possible solutions to the problem are proposed in order to increase the efficiency of the Veterinarian clinic.