FACTORS OF REJECTION OF ISLAMIC-BASED COUNSELING SERVICES AMONG ADOLESCENTS IN SELANGOR: A CONCEPTUAL STUDY

This study aims to identify factors that influence the rejection of Islamic-based counseling services among adolescents in Selangor. Although Islamic counseling services are increasingly growing as an alternative to psychological guidance based on sharia values, adolescents' acceptance of this service is still seen as low. This study was conducted conceptually by examining previous literature and related theories, to understand the reasons for the rejection. The study findings show that there are four main factors that contribute to the rejection of this service. First, individual factors such as lack of awareness of the benefits of Islamic counseling, shame, fear of being judged, and negative perceptions of counseling. Second, family factors involving parental influence, weak religious background, and lack of family support for counseling services. Third, social factors involving societal stigma against individuals seeking counseling, as well as the influence of peers who are less accepting of the concept of Islamic psychological help. Fourth, institutional factors that include constraints on access to certified Islamic counselors, lack of promotion of Islamic counseling services, and the perception that Islamic counseling is less effective than conventional approaches. The results of this study provide a deeper understanding of the rejection of Islamic counseling services, thus suggesting efforts to strengthen promotion, expand the training of Islamic counselors, and form close collaboration between schools, families, and religious institutions. This study provides important implications for stakeholders to devise strategies to increase adolescent acceptance of Islamic counseling services in Malaysia, particularly in Selangor.