EXPLORING LEARNERS’ MOTIVATION AND LEARNERS’ BURNOUT FROM HERZBERG’S DUAL-FACTOR THEORY

This study aims to explore learners’ motivation and burnout from Herzberg’s two-factor motivation theory. The theory explores motivation and dissatisfaction in learners. This quantitative study investigates the relationship between learners’ motivation and learners’ burnout based on Herzberg’s motivation theory. A sample of 103 respondents from Social Sciences and Science and Technology responded to the survey. Data were collected through a structured questionnaire consisting of 45 items with a five-point Likert scale survey. The findings indicate a strong positive relationship between dissatisfaction and satisfaction in all components: value, expectancy and affective. This study calls for educators to explore both motivation and burnout factors to foster intrinsic and extrinsic motivation and implement strategies to alleviate burnout.