Dynamic interplay of resilience, flexibility and reconfiguration in service supply chain

The research subject of this paper is the triangular trace of resilience, flexibility, and reconfiguration in the service industry of China. With structural equation modeling, the analysis takes survey responses from middle and senior level professionals working in service companies as the source of data, for the sample size being 213. Results indicate a positive link between supply chain flexibility, reconfiguration, and resilience. Greater flexibility significantly enhances resilience, while reconfiguration further strengthens this effect. Beyond theoretical insights, the study highlights the practical importance of promoting flexibility and reconfiguration to help enterprises navigate market disruptions. The results give advice to the services sector to maximize the supply chain management approach by developing the suitable ones and thus minimizing the danger in turbulent market conditions.