Companionship in code: AI’s role in the future of human connection

As research shows, AI chatbots have increasingly taken on the role of human companions, offering what can be dubbed ‘emotional fast food’: a convenient substitute for connection—instantly gratifying, but ultimately lacking substance. This comment explores how AI mimics emotional understanding and closeness, and how such simulations shape user perceptions of its role. By considering both potential risks and benefits, the article reflects on the growing trend of using AI for companionship and its troubling social ramifications. Far from innocuous, this development raises existential and philosophical questions, inviting consideration of what it reveals about our evolving relationships with technology and with each other.

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Publication Details

Journal
Humanities and Social Sciences Communications
Published
2025-07-24
DOI
https://doi.org/10.1057/s41599-025-05536-x
Citations
12
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
29.77
Controls
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article

Companionship in code: AI’s role in the future of human connection

Marta Andersson
12 citations
Humanities and Social Sciences Communications
AI in Service Interactions
29.77
article

Companionship in code: AI’s role in the future of human connection

Marta Andersson
article en
12 citations

Abstract

As research shows, AI chatbots have increasingly taken on the role of human companions, offering what can be dubbed ‘emotional fast food’: a convenient substitute for connection—instantly gratifying, but ultimately lacking substance. This comment explores how AI mimics emotional understanding and closeness, and how such simulations shape user perceptions of its role. By considering both potential risks and benefits, the article reflects on the growing trend of using AI for companionship and its troubling social ramifications. Far from innocuous, this development raises existential and philosophical questions, inviting consideration of what it reveals about our evolving relationships with technology and with each other.

Humanities and Social Sciences CommunicationsVol. 12(1)
Uppsala University (SE)
Reduced inequalities
Openalex Percentile: Top 0%
AI in Service Interactions
29.77
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