Application of Drug Supervision System and Drug Classification Management in Western Pharmacy Management

The outpatient pharmacy is one of the essential components of a hospital, and the quality of its work directly impacts the safety of patient medication. Therefore, effective management of the outpatient pharmacy is crucial to enhance medication safety. This study selected 100 patients who received services at the outpatient pharmacy of our hospital from April 2022 to April 2024, with 50 cases before and after the implementation of strengthened medication management. We compared the occurrence of medication management defects, satisfaction levels of outpatient pharmacy staff, professional competency assessments. The results indicated that the overall occurrence rate of medication management defects after the implementation of strengthened medication management was 0.25%, significantly lower than the 1.75% observed before. The satisfaction level of pharmacy staff regarding work processes showed no statistically significant difference compared to before the strengthening; however, their satisfaction with pharmacy supervision and work efficiency was higher post-strengthening. This indicates that strengthening the rational classification of medications and the medication supervision system in outpatient pharmacy management can reduce the occurrence rate of medication management defects, enhance the pharmaceutical knowledge level and improve the satisfaction of outpatient pharmacy staff.