E-commerce negotiation based on intelligent agents and mathematical interpolation

The actual model of electronic commerce offers only exploring the price of products and the unique method to attract customer is to discount price or reduce the delivery date or good terms of the warranty. Then, the buyer has no way to negotiate the price by cons the seller has two possibilities: to sell or not to sell. This impacts negatively on its profits or makes them extremely limited. This paper aims to deliver a solution to this issue by introducing an automated negotiation in e-commerce platforms using intelligent agents and mathematical interpolation to reach a compromise between a seller and the buyer. To achieve this goal, we elaborate a negotiation model based on intelligent agents and mathematical interpolation. Thus and according to obtained results, our solution helps to resolve the conflict of interest and provide an optimal price meeting with the expectations of both the seller and the buyer.

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Publication Details

Journal
International Journal of Business Information Systems
Published
2025-01-01
DOI
https://doi.org/10.1504/ijbis.2025.146982
Primary Topic
Multi-Agent Systems and Negotiation
Type
article
Field-Weighted Citation Impact
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article

E-commerce negotiation based on intelligent agents and mathematical interpolation

Abdelaaziz El Hibaoui, Faysal Mekkaoui Alaoui
International Journal of Business Information Systems
Multi-Agent Systems and Negotiation
article

E-commerce negotiation based on intelligent agents and mathematical interpolation

Abdelaaziz El Hibaoui, Faysal Mekkaoui Alaoui
article en

Abstract

The actual model of electronic commerce offers only exploring the price of products and the unique method to attract customer is to discount price or reduce the delivery date or good terms of the warranty. Then, the buyer has no way to negotiate the price by cons the seller has two possibilities: to sell or not to sell. This impacts negatively on its profits or makes them extremely limited. This paper aims to deliver a solution to this issue by introducing an automated negotiation in e-commerce platforms using intelligent agents and mathematical interpolation to reach a compromise between a seller and the buyer. To achieve this goal, we elaborate a negotiation model based on intelligent agents and mathematical interpolation. Thus and according to obtained results, our solution helps to resolve the conflict of interest and provide an optimal price meeting with the expectations of both the seller and the buyer.

International Journal of Business Information SystemsVol. 49(3)
Abdelmalek Essaâdi University (MA)
Openalex Percentile: Top 91%
Multi-Agent Systems and Negotiation
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