Balancing Notification Frequency and User Satisfaction in Task Management Tools

This study examines the role of customizable notification intervals in task management applications. Tarefácil, an app designed to send task reminders, was used as the study tool. Participants were divided into three groups, each assigned different notification intervals: 3 hours (C1), 5 hours (C2), or a choice between the two (C3). The results show that users highly value the ability to personalize notification intervals, even though fixed intervals did not negatively affect their experience. This research suggests future studies in contexts such as work and education, contributing to interaction design, psychology, and technology. The findings emphasize the importance of customization in improving user experience.

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Publication Details

Published
2025-07-20
DOI
https://doi.org/10.5753/sbcup.2025.7931
Primary Topic
Personal Information Management and User Behavior
Type
article
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article

Balancing Notification Frequency and User Satisfaction in Task Management Tools

Edward Silva, Leonardo David Tuffi Santos, Raul Benites Paradeda
Personal Information Management and User Behavior
article

Balancing Notification Frequency and User Satisfaction in Task Management Tools

Edward Silva, Leonardo David Tuffi Santos, Raul Benites Paradeda
article en

Abstract

This study examines the role of customizable notification intervals in task management applications. Tarefácil, an app designed to send task reminders, was used as the study tool. Participants were divided into three groups, each assigned different notification intervals: 3 hours (C1), 5 hours (C2), or a choice between the two (C3). The results show that users highly value the ability to personalize notification intervals, even though fixed intervals did not negatively affect their experience. This research suggests future studies in contexts such as work and education, contributing to interaction design, psychology, and technology. The findings emphasize the importance of customization in improving user experience.

Openalex Percentile: Top 82%
Personal Information Management and User Behavior
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