Influence of cost accounting information on management decision making of hotel services in South East, Nigeria

Unarguably, the success of every business enterprise, including hotel/guest houses among others depends on the quality of decisions made by their management. The study determined the influence of cost accounting information on management decisions of hotel services in South East, Nigeria. The study was conducted using a descriptive survey research design. A sample size of 375 respondents was drawn from the population using two stage sampling procedure. The mean (X) and standard deviation (SD) was used to analyse the data, and the null hypotheses were tested using analysis of variance (ANOVA) at 0.05 level of significance. Generally, the study found that cost accounting information has low influence on management decision making of hotel services in South East. Based on the results, it was suggested that the hotel management team should place a greater emphasis on service decisions towards customer satisfaction and adapt to other strong motivating approaches in order to improve quality.

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Publication Details

Journal
International Journal of Services and Operations Management
Published
2025-01-01
DOI
https://doi.org/10.1504/ijsom.2025.147015
Primary Topic
Accounting and Organizational Management
Type
article
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article

Influence of cost accounting information on management decision making of hotel services in South East, Nigeria

Ernest O. Ugwoke, Honesta Chidiebere Anorue, Oliver Okechukwu Okanazu
International Journal of Services and Operations Management
Accounting and Organizational Management
article

Influence of cost accounting information on management decision making of hotel services in South East, Nigeria

Ernest O. Ugwoke, Honesta Chidiebere Anorue, Oliver Okechukwu Okanazu
article en

Abstract

Unarguably, the success of every business enterprise, including hotel/guest houses among others depends on the quality of decisions made by their management. The study determined the influence of cost accounting information on management decisions of hotel services in South East, Nigeria. The study was conducted using a descriptive survey research design. A sample size of 375 respondents was drawn from the population using two stage sampling procedure. The mean (X) and standard deviation (SD) was used to analyse the data, and the null hypotheses were tested using analysis of variance (ANOVA) at 0.05 level of significance. Generally, the study found that cost accounting information has low influence on management decision making of hotel services in South East. Based on the results, it was suggested that the hotel management team should place a greater emphasis on service decisions towards customer satisfaction and adapt to other strong motivating approaches in order to improve quality.

International Journal of Services and Operations ManagementVol. 51(3)
University of Nigeria (NG)
Peace, Justice and strong institutions
Openalex Percentile: Top 69%
Accounting and Organizational Management
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Influence of cost accounting information on management decision making of hotel services in South East, Nigeria — Ernest O. Ugwoke, Honesta Chidiebere Anorue, et al. · International Journal of Services and Operations Management (2025) | TGRS Research Map | TGRS