The power of gamification in marketing and brand engagement: trends and insights

In the realm of marketing, gamification has emerged as a potent strategy that may effectively captivate clients and bolster their loyalty. This study does a comprehensive bibliometric analysis of 201 papers related to the topic of 'gamification and marketing'. The research demonstrates a consistent increase in the quantity of literature on the problem through the analysis of sources, authors, records and network analysis. Two instances of specialised topics that have garnered acknowledgment in contemporary times are in-game advertising and gameful experiences. The study highlights the need for a deeper understanding of the intricacies that arise from gamified marketing, particularly in areas such as gamification joy and e-banking, which have been mostly neglected. These overlooked topics offer potential avenues for further investigation. The findings provide useful insights for policymakers who are developing policies centred around gamification in marketing and also endorse additional investigations in crucial areas pertaining to the selected topic.

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Publication Details

Journal
International Journal of Process Management and Benchmarking
Published
2025-01-01
DOI
https://doi.org/10.1504/ijpmb.2025.147409
Primary Topic
Educational Games and Gamification
Type
article
Field-Weighted Citation Impact
0.00
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article

The power of gamification in marketing and brand engagement: trends and insights

Suraj Kushe Shekhar, C. Ganesh Kumar
International Journal of Process Management and Benchmarking
Educational Games and Gamification
article

The power of gamification in marketing and brand engagement: trends and insights

Suraj Kushe Shekhar, C. Ganesh Kumar
article en

Abstract

In the realm of marketing, gamification has emerged as a potent strategy that may effectively captivate clients and bolster their loyalty. This study does a comprehensive bibliometric analysis of 201 papers related to the topic of 'gamification and marketing'. The research demonstrates a consistent increase in the quantity of literature on the problem through the analysis of sources, authors, records and network analysis. Two instances of specialised topics that have garnered acknowledgment in contemporary times are in-game advertising and gameful experiences. The study highlights the need for a deeper understanding of the intricacies that arise from gamified marketing, particularly in areas such as gamification joy and e-banking, which have been mostly neglected. These overlooked topics offer potential avenues for further investigation. The findings provide useful insights for policymakers who are developing policies centred around gamification in marketing and also endorse additional investigations in crucial areas pertaining to the selected topic.

International Journal of Process Management and BenchmarkingVol. 20(4)
Indian Institute of Foreign Trade (IN), Vellore Institute of Technology University (IN)
Openalex Percentile: Top 81%
Educational Games and Gamification
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The power of gamification in marketing and brand engagement: trends and insights — Suraj Kushe Shekhar, C. Ganesh Kumar · International Journal of Process Management and Benchmarking (2025) | TGRS Research Map | TGRS