The association between procurement process, e-procurement deployment and procurement performance in an emerging economy

Electronic procurement is critical in the reduction of procurement irregularities and inefficiencies in organisations and institutions in order to enhance value for money in the procurement process. This research is to examine the relationships between procurement process, e-procurement deployment, and procurement performance using the institutional theory as a lens. The projected model was empirically verified using primary data collected from 309 Ghanaian public organisations obligated to use the Public Procurement Act in their procurement activities. Analysis of statistics was performed using the partial least square based structural equation modelling method. The study outcomes validate that both procurement process and eprocurement deployment have a positive significant relationship with procurement performance. Further, whilst procurement process has a positive effect on e-procurement deployment, e-procurement deployment has a complementary partial mediation role between procurement process and procurement performance. For theoretical contribution, this research extends the institutional theory into the procurement literature. For practice, the findings provide insight for government practitioners and regulatory bodies to institute policies and protocols that encourage e-procurement deployments to enhance the activities of the procurement systems.