A Study of Chinese Comforting Discourse Patterns on Douban Platform

本文以豆瓣平台上“我真好骗”“PTSD安慰互助会”“过世亲人难释怀”三个小组的汉语安慰话语为研究对象，探究其言语行为类别和组合模式。研究发现：豆瓣安慰话语中共出现7种有限言语行为。其中，同情(34.8%)使用频率最高，祝愿(22.9%)和建议(19%)两项言语行为的频率相当，发表意见(12.9%)出现频率较低，请求(4.8%)、乐意提供帮助(3.8%)与告知(1.9%)频率最低。此外，豆瓣安慰话语中的言语行为组合模式主要有两类：一是以同情和祝愿为基础的情感支持型安慰模式，二是以同情和建议为基础的问题解决型安慰模式，并各有特点。This study takes Chinese comforting discourse of three groups “我真好骗”, “PTSD安慰互助会” and “过世亲人难释怀” on Douban platform as the research objects, and explores the categories and combinatorial patterns of speech acts. The study finds that there are seven finite speech acts in Douban comforting discourse. Among them, Sympathise (34.8%) is the most frequent, Wish-Well (22.9%) and Suggest (19%) are equally frequent, Opine (12.9%) is less frequent, and Request (4.8%), Willing (3.8%) and Tell (1.9%) are the least frequent. In addition, there are two main types of patterns of speech acts combinations in Douban comforting discourse: an emotionally supportive comforting pattern based on Sympathise and Wish-Well, and a problem-solving comforting pattern based on Sympathise and Suggest, with their own distinctive features.