Does presence matter Impact of telepresence and social presence on purchase intention from VR shopping sites: empirical examination

This research examines the impact of telepresence and social presence on the intention to purchase from virtual reality (VR) shopping platforms, presenting empirical evidence derived from descriptive and cross-sectional methodologies. Data was gathered through a survey utilising adapted scales from previous investigations, consisting of 43 scale items that evaluate ten variables associated with social presence, telepresence and purchase intention. A purposive sampling strategy was employed to collect responses from 525 participants. The results indicate that involvement and spatial presence significantly and positively influence social presence. Moreover, spatial presence, physical immersion, and experiential realism have a substantial and affirmative effect on telepresence. In addition, social presence exhibits a positive and significant relationship with purchase intention. Conversely, telepresence reflects a positive yet statistically insignificant relationship with purchase intention. These findings enhance the comprehension of consumer behaviour dynamics within VR shopping settings, providing valuable implications for VR commercial platforms.

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Journal
International Journal of Business and Systems Research
Published
2025-01-01
DOI
https://doi.org/10.1504/ijbsr.2025.147566
Primary Topic
Technology Adoption and User Behaviour
Type
article
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article

Does presence matter Impact of telepresence and social presence on purchase intention from VR shopping sites: empirical examination

Saurabh Verma, Bhoopendra Bharti, Rahul Srivastava, Lalit Kumar
International Journal of Business and Systems Research
Technology Adoption and User Behaviour
article

Does presence matter Impact of telepresence and social presence on purchase intention from VR shopping sites: empirical examination

Saurabh Verma, Bhoopendra Bharti, Rahul Srivastava, Lalit Kumar
article en

Abstract

This research examines the impact of telepresence and social presence on the intention to purchase from virtual reality (VR) shopping platforms, presenting empirical evidence derived from descriptive and cross-sectional methodologies. Data was gathered through a survey utilising adapted scales from previous investigations, consisting of 43 scale items that evaluate ten variables associated with social presence, telepresence and purchase intention. A purposive sampling strategy was employed to collect responses from 525 participants. The results indicate that involvement and spatial presence significantly and positively influence social presence. Moreover, spatial presence, physical immersion, and experiential realism have a substantial and affirmative effect on telepresence. In addition, social presence exhibits a positive and significant relationship with purchase intention. Conversely, telepresence reflects a positive yet statistically insignificant relationship with purchase intention. These findings enhance the comprehension of consumer behaviour dynamics within VR shopping settings, providing valuable implications for VR commercial platforms.

International Journal of Business and Systems ResearchVol. 19(3)
M.J.P. Rohilkhand University (IN), Jagannath University (IN), Uttaranchal University (IN)
Reduced inequalities
Openalex Percentile: Top 82%
Technology Adoption and User Behaviour
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Does presence matter Impact of telepresence and social presence on purchase intention from VR shopping sites: empirical examination — Saurabh Verma, Bhoopendra Bharti, et al. · International Journal of Business and Systems Research (2025) | TGRS Research Map | TGRS