Assessment of learners’ satisfaction in distance learning programme: A case study of science education students at Distance Learning Institute, University of Lagos

Open and Distance Learning (ODL) has over time been a major educational strategy in Nigeria. It provides education for those who would not have gained admission into the regular school setting. This study described learner satisfaction with the components of a distance learning program. Three research questions on learner total satisfaction level, interaction with the lecturer, and online learning environment were raised to guide the study. A descriptive survey design was adopted through the administration of a structured questionnaire to 100 randomly selected final-year Science Education students of the Distance Learning Institute, University of Lagos. Data were collated through frequency counts and mean scores. The findings revealed high levels of satisfaction by learners on the total program, lecturer interaction, and online learning component. Based on these findings, this study recommends that facilitators and administrators of distance learning should further enhance quality learning experiences, especially regarding its online components so as to improve learner achievement and retention.