Value Crisis in SMEs Branding Communication: A Systematic and Bibliometric Study of Business Ethics Transformation
In today’s complex digital and ethical business environment, MSMEs face increasing tension between market-driven branding strategies and the integration of authentic ethical values. This study identifies a core problem in the literature: a persistent fragmentation between performance-oriented branding and ethics-oriented communication within MSME practices. Using a Systematic Literature Review (SLR) guided by PRISMA 2020 and supported by bibliometric tools (Bibliometrix and VOSviewer), we analyzed 79 Scopus-indexed articles published between 2015 and 2025. The analysis reveals three dominant conceptual clusters: (1) digital branding and social media, (2) sustainability and CSR integration, and (3) ethical legitimacy and stakeholder value. Despite increasing attention to sustainability, ethical dimensions often remain symbolic or fragmented. As a response, this study proposes a novel framework integrating digital strategy, value-based sustainability, and ethical stakeholder legitimacy. The study contributes a conceptual foundation for future research and offers practical guidance for branding strategies that are not only performative but also ethically grounded and socially legitimate.
Authors
- Naveed Alam (ORCID: https://orcid.org/0000-0003-0429-765X)
- Fanji Wijaya
- Edwin Karim (ORCID: https://orcid.org/0000-0002-1413-3133)
- Sri Hartati (ORCID: https://orcid.org/0009-0008-3548-6860)
Institutions
- Indonesia University of Education (ID)
- Bandung Institute of Technology (ID)
- Universitas Patria Artha (ID)
- Universitas Nusa Bangsa (ID)
Publication Details
- Journal
- Jurnal Moral Kemasyarakatan
- Published
- 2025-06-27
- DOI
- https://doi.org/10.21067/jmk.v10i1.12340
- Primary Topic
- Ethics in Business and Education
- Type
- article
- Field-Weighted Citation Impact
- 0.00