Digital Government Reform: Analysis and Trends Through Systematic Literature from 2004-2024

Turbulent globalization has driven transformation across multiple sectors, including shifts in government systems toward digital governance. This research aims to explore how government systems are transitioning to digital platforms in various countries, with a particular focus on the Asian region for a more in-depth and holistic review. The study employs a systematic literature review of digital government reforms in Asian countries over the past twenty years (2004–2024), using the Scopus database with the keywords “Digital,” “Government,” and “Reform.” It also employs bibliometric analysis using VOSviewer software. The findings reveal that several Asian countries, including Vietnam, China, Japan, South Korea, Singapore, Indonesia, and Malaysia, have initiated the implementation of digital government systems with varying degrees of success. These countries have leveraged technologies such as the Internet of Things (IoT), big data, and artificial intelligent (AI) to foster innovation and improve governmental performance. However, significant challenges remain, including regional digital disparities and the need for more adaptive and responsive policies to keep pace with technological change. The study concludes that although notable progress has been made, further research is needed to identify the key factors influencing the successful implementation of digital government systems in Asia.