Peningkatkan Kualitas Pendidikan Melalui Value Co-Creation: Studi Kasus Pada Program Studi Berbasis Teknologi

The decline in performance is allegedly influenced by two main factors, namely the physical working environment and the level of employee discipline. An uncomfortable or unsupportive work environment can negatively impact productivity. Similarly, decreased work discipline can hinder the timely and optimal completion of work. These two variables are of important concern because they theoretically and empirically play a role in shaping professional employee work behavior. This study uses a quantitative approach with a survey method through questionnaires to 104 employees of the Tegal City Health Office. The analysis technique uses Partial Least Square (PLS) which is considered suitable for analyzing the relationship model between variables with a moderate number of samples. The results of the analysis show that both the physical work environment and work discipline have a positive and significant effect on employee performance. In other words, the better the physical condition of the work environment and the higher the work discipline, the better the performance produced by employees. These findings underscore the importance of creating a comfortable, clean, well-lit and well-ventilated work environment, as well as adequate noise management and ergonomics. On the other hand, employee work discipline needs to be continuously improved through the implementation of consistent internal policies, training, and strengthening work ethics and responsibilities. The combination of these two factors has been proven to make a great contribution to increasing employee productivity. As a follow-up, the Tegal City Health Office is advised to adopt a more systematic managerial approach in an effort to improve performance. This can be done through investment in supporting work infrastructure, discipline and time management training, and periodic evaluation systems. The application of technology for work monitoring will also strengthen employee accountability. These efforts are expected to maintain and improve the achievement of IKU in a sustainable manner for optimal public services.