How Social Media Marketing and Brand Image Shape College Decision-Making Through Perceived Value
The growing influence of digital platforms has transformed marketing practices in higher education, with social media emerging as a key channel in shaping students’ enrollment decisions. This study aims to examine the effect of social media marketing and brand image on college decision-making, with perceived value serving as a mediating variable. A quantitative approach using Partial Least Squares Structural Equation Modeling (PLS-SEM) was applied to analyze data from 461 respondents. The results reveal that social media marketing significantly influences college decision both directly (β = 0.668, p < 0.001) and indirectly through perceived value (β = 0.059, p = 0.013). Brand image also impacts college decision directly (β = 0.105, p = 0.031) and indirectly via perceived value (β = 0.032, p = 0.039). The model explains 69.1% of the variance in college decision (R² = 0.691). These findings highlight the importance of digital branding in enhancing students’ perceived value and influencing enrollment behavior. The study contributes to the literature on student decision-making and offers strategic insights for universities to optimize their digital engagement and institutional image.
Authors
- Syahputra Syahputra (ORCID: https://orcid.org/0000-0001-8133-3648)
- Putu Nina Madiawati (ORCID: https://orcid.org/0000-0003-0953-954X)
- Ella Manisa Br Karo
Institutions
- Telkom University (ID)
Publication Details
- Journal
- Asia Pacific Journal of Management and Education
- Published
- 2025-07-19
- DOI
- https://doi.org/10.32535/apjme.v8i2.4054
- Primary Topic
- Technology Adoption and User Behaviour
- Type
- article
- Field-Weighted Citation Impact
- 0.00