Persepsi Generasi Milenial terhadap Program CSR Perusahaan Teknologi

This study aims to explore millennials' perceptions of Corporate Social Responsibility (CSR) programs run by technology companies. Using a qualitative approach, data was collected through in-depth interviews with ten millennial informants who have direct or indirect involvement with the CSR program. The results show that millennials have a critical view of CSR implementation, with authenticity, transparency, and long-term social impact being the main factors that influence their perceptions. Informants tend to appreciate CSR programs that are not only oriented towards the company's image, but also make a real contribution to society and the environment. In addition, millennials value the importance of their direct involvement in CSR programs through active participation, such as volunteer activities and community-based initiatives. This research concludes that technology companies need to integrate social values relevant to millennial preferences to increase the effectiveness of CSR programs and build stronger relationships with this generation.

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Publication Details

Journal
Journal of Economic Management Business Accounting Sustainability
Published
2025-05-29
DOI
https://doi.org/10.63477/joembas.v2i2.191
Primary Topic
SMEs Development and Digital Marketing
Type
article
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0.00
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article

Persepsi Generasi Milenial terhadap Program CSR Perusahaan Teknologi

Anugrah Daffa Alfajri, Rahmawati Rahmawati
1 links
Journal of Economic Management Business Accounting Sustainability
SMEs Development and Digital Marketing
article

Persepsi Generasi Milenial terhadap Program CSR Perusahaan Teknologi

Anugrah Daffa Alfajri, Rahmawati Rahmawati
article en

Abstract

This study aims to explore millennials' perceptions of Corporate Social Responsibility (CSR) programs run by technology companies. Using a qualitative approach, data was collected through in-depth interviews with ten millennial informants who have direct or indirect involvement with the CSR program. The results show that millennials have a critical view of CSR implementation, with authenticity, transparency, and long-term social impact being the main factors that influence their perceptions. Informants tend to appreciate CSR programs that are not only oriented towards the company's image, but also make a real contribution to society and the environment. In addition, millennials value the importance of their direct involvement in CSR programs through active participation, such as volunteer activities and community-based initiatives. This research concludes that technology companies need to integrate social values relevant to millennial preferences to increase the effectiveness of CSR programs and build stronger relationships with this generation.

Journal of Economic Management Business Accounting SustainabilityVol. 2(2)
Universitas Islam Negeri Sultan Syarif Kasim Riau (ID), Universitas Pahlawan Tuanku Tambusai (ID)
Openalex Percentile: Top 69%
SMEs Development and Digital Marketing
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Persepsi Generasi Milenial terhadap Program CSR Perusahaan Teknologi — Anugrah Daffa Alfajri, Rahmawati Rahmawati · Journal of Economic Management Business Accounting Sustainability (2025) | TGRS Research Map | TGRS